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FREQUENTLY ASKED QUESTIONS

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Below is some helpful information you might wish to know about staying in Quinta do Lago. If you need any further information or have any questions, please do not hesistate to contact us.

RESORT


What is Quinta do Lago?
Quinta do Lago is a five-star luxury resort located in the Algarve’s golden triangle, in Faro, Portugal. The resort has a history of more than 45 years and has grown to become one of the most prestigious in Europe. With world-class golf and sports facilities, amazing restaurants, stunning landscapes and a friendly community, Quinta do Lago is a unique destination where special family moments are just waiting to be made.

Where is Quinta do Lago located?
Our resort is located in the very heart of the Algarve’s golden triangle, in Faro, Portugal, nestled amongst the pristine protected nature reserve, the Ria Formosa. We are a five-star leisure and lifestyle resort with easy and direct access to the golden sand beach, world-class golf and luxury lifestyle amenities. When you arrive at Quinta do Lago, go straight ahead at Roundabout 1 and visit our central information point, Q Hub, at Roundabout 2.

How do I get to Quinta do Lago?
From Faro Airport, follow the road signs to Almancil.

What is the distance to the nearest airport?
Our resort located close to the Faro International Airport, just a short 15-minute drive. We have transfer service available. Should you wish to book a transfer, please request at the time of your booking with Quinta do Lago.

What are the flight connections from UK, IE, and other European countries to the Algarve?
Located only 15 minutes away from Faro’s International Airport, Quinta do Lago offers an accessible yet peaceful setting for both holidays and everyday living – your beach and golf retreat less than 3 hours from 50 major European cities, and a 2-hour drive from Lisbon and Seville.

What kind of services can I find in resort?
For those who choose to spend their quality time at Quinta do Lago, Clube da Quinta is here for you. Specialists in rentals and property management, they serve as a bridge between homeowners and holidaymakers alike. Clube da Quinta are located at Q Hub, at Roundabout 2, the official contact point for residents and guests in Quinta do Lago. Along with Clube da Quinta, Q Hub is also home to other Quinta do Lago’s trusted services, including Q Info, Quinta do Lago Real Estate, and Q Landscape. Elsewhere in the resort, Team 6 Vigiquinta provide surveillance and first response to the resort, as well as home automation and technical services, while the Quinta do Lago Events team expertly plan and manage special occasions and functions within in the resort.

What can I do in Quinta do Lago?
The gentle climate, idyllic surroundings and low-density environment at Quinta do Lago, together with its outstanding facilities and services, promote an active, outdoor lifestyle for both residents and guests of the resort. This includes a year-round calendar of resort events to enjoy with family and friends across Quinta do Lago’s stunning venues, including 13 exclusive restaurants, award-winning golf courses, driving ranges and mini golf, The Campus multi-sports hub, watersports activities on the lake and much more. No efforts have been spared in creating the perfect community environment, to allow for truly memorable healthy and fulfilling days.

Where is the nearest beach?
Quinta do Lago beach is located across the wooden bridge at Roundabout 6. There is also a man-made beach at The Shack / Casa do Lago with sun loungers, cabanas and watersports activities on the lake.

Is the Quinta do Lago Beach private?
No, the beach is public.

What is Ria Formosa Nature Park?
Recently elected as one of the 7 Natural Wonders of Portugal, the Ria Formosa Natural Park is one of three protected areas not to be missed during your holiday in the Algarve.

The Ria Formosa Natural Park comprises of 2,000 acres of majestic pine-groves, sand dunes and lagoons of exceptional beauty, stretching 60 km across the Algarve’s leeward coast. A unique eco-system of fresh and saltwater lagoons, salt marshes, reefs and barrier islands, the Ria Formosa is home to a vast diversity of wildlife, including rare migratory birds and shellfish, and is a crucial wetland for local fishing trade and sea salt production.

Constantly changing due to the continuous movement of winds, currents and tides, around 30,000 birds migrate to this beautiful shoreline, including flamingos, kingfishers and blue magpies.

The perfect inspiration for a serene, wholesome living, Quinta do Lago is not only home to beautiful architecture and peaceful living, but also a sanctuary for natural wonders, in this unique ecosystem recognised by UNESCO.

What is the weather like in the Algarve?
The Algarve is famous for its sunshine and is known to have 300 days of sun per year. July is the hottest month in the Algarve, with average temperature being a warm 24 °C. Even through the cooler months, however, the Algarve is still pleasant, with half the rain and three times the sun compared to northern Europe.

How do I book activities and restaurants reservations in Quinta do Lago
For all resort activities, reservations and recommendations, please contact the Concierge team through email or through our virtual concierge. They will be glad to assist.

Do I need to rent a car for my holiday in Quinta do Lago?
Quinta do Lago is three times the size of Monaco and more than 2,000 acres! It is a beautiful natural destination to enjoy walking and cycling on our three nature trails and beach, however we recommend a rental car for holidays. Contact Clube da Quinta to arrange rental car, alternatively, transfers and taxis can be available usually in less than 10 minutes.

Where can I find the nearest train station and timetables?
The nearest train station for routes in the Algarve is in Almancil. For routes to Lisbon the nearest train station is in Loulé. You can find the timetables here, contact Clube da Quinta with your preferred timings and we can book tickets and transfers for you.

 Where can I find the nearest bus stops and timetables?
The nearest bus stop with routes to other cities in Algarve is in Almancil. You can find the timetable here, contact Clube da Quinta with your preferred timings and we can book tickets and transfers for you. 

Where is the nearest supermarket?
The nearest supermarket is Pingo Doce, inside Quinta Shopping at Roundabout 1. There is also Apolónia Supermarket and Food & CO/ TESCO in Almancil, both of which stock UK products.

Where are the nearest local markets?
 The local markets in the Algarve are a fantastic experience, where you can purchase fresh produce as well as handcrafted items. Let us know if you would like to go to the market, we will be happy to arrange transportation and/or a guide.

Almancil Local Market – Every first and fourth Sunday of the month
Quarteira Fish and Fruit Market – Mon – Sat, 7:00 – 16:00
Quarteira Fonte Santa Local Market – Every Wednesday, 8:00 – 14:00
Loulé Municipal Market –  Mon – Sat, 7:00  15:00
Loulé Gypsy and Farmers Market – Every Saturday, 8:00 – 14:00

What are the closest attractions (outside of the resort)?
Quinta do Lago is in very close proximity to several Blue Flag beaches, along with attractions such as waterparks and a zoo. There are plenty of opportunities to experience local culture with visits to nearby towns such as Loulé, Olhão and Tavira. Contact Clube da Quinta to discover more and to book.

Does Quinta do Lago offer babysitting services?
Yes, we are pleased to provide professional babysitting services. Please contact Clube da Quinta and we will take care of this for you.

Do I need to pay a resort fee as an owner?
No, there is no resort fee. However, there is a fee for security services that needs to be paid Infraquinta for water / garbage collection.

Can I benefit from tax benefits on owning a property in QDL?
Yes. The Golden Visa, for example, offers residence permits in return for a minimum 500,000 Euro investment, and the Non-Habitual Residents regime allows its beneficiaries to access a number of interesting tax advantages, to either retirees or High Net Worth individuals to optimise their taxes in a global context. These create rational and tax savvy options for families aspiring to live permanently or semi-permanently in their favourite holiday destination.

Do I need to follow any type of architecture when buying in the resort?Low-impact and leisure-orientated, residential developments in Quinta do Lago are designed to produce an environment that complements and celebrates the surrounding natural beauty. In terms of architectural style, there is complete freedom. Discuss with our award-winning Quinta do Lago Real Estate agency to discover the possibilities of buying and building in the resort.

Where are the nearest schools?

The Algarve is home of high quality international schools. 5 mins from QDL you can find Nobel Almancil. Other options are Eupheus School in Loule or International School of Vilamoura.

Is there disabled access in the resort? 
Quinta do Lago is fully wheelchair accessible. All restaurants have disabled access. Also The Magnolia Hotel and Reserva have disabled rooms.

 

RESTAURANTS

How many restaurants can I find within the resort?
Quinta do Lago Group has 13 restaurants: Bovino Steakhouse, Casa do Lago, Casa Velha, The Shack, Dano’s, Pavilion, Clubhouse N&S, Clubhouse Laranjal, Q Beach, KOKO, PURE, The Magnolia Hotel Restaurant and UMAMI.

 What type of cuisine do they have?
Quinta do Lago is known for its high-quality gastronomy. We offer a variety of dining options to ensure the perfect dining experience; relaxed or formal, we cater for every moment. Each unique restaurant takes full advantage of the fresh and local produce, much of which is sourced from our Q Farm. We offer fresh seafood from the local markets, alongside wood-fire pizzas, prime beef cuts, healthy options and truly special desserts. Discover the specialties of each of our restaurants here.

Are there vegan / vegetarian options available?
Yes, please ask your server for details.

 

GOLF

 

How can I become a member to use the golf courses?
To become a member of Quinta do Lago's Golf Club, CQDL, please contact info@quintadolago.com 

What kind of memberships are available?
We have three different memberships available, to please all our members. We have a life title and 20 year memberships available in Quinta do Lago (North & South), and Annual Membership in Laranjal.

If, for some reason, I cannot use the membership during all the period, can I be refunded? 
No, unfortunately the membership is not refundable. We as a golf management make every effort from our side to make the course available 365 days a year to our members.

If I want to drop a membership, do I need to pay a fee?
Laranjal membership is annual membership, every years in December you can decide if you want to join for the following year. Regarding the 20 years membership available in Quinta do Lago courses (North and South) you can drop the membership but the annual fee needs to be paid and is not refundable. Regarding the life title you can sell you title, but until you sell you title you have to continue to pay your annual fee.

Do I need to have a handicap to play golf?
To play in any of our courses an official handicap certificate is obligatory, unless you are playing with one of our teaching professionals. Maximum Handicap allowed in our courses: Men 28, Ladies 36

Is there a dress code to play golf?
Yes, there is a dress code to play our courses.

Acceptable Dressing Code: Shirts must have a collar or polo neckline; Shirts must be tucked into trousers; Tailored trousers or shorts with belt loops; Socks mandatory with golf shoes only;

Not acceptable Dressing Code: No t-shirts or football shirts; No shirts without sleeves and collar; No jeans or combat trousers; No bathing trunks or similar with strings; No trainers, sandals or nay kind of shoes not suitable for golf.

Is there a dress code to use the Driving range?
We have two driving ranges, the one located in Quinta do Lago has a more sympathetic dress code than the one required on the Golf Courses. However the one located in Laranjal has the same Dress code rules as the golf courses.

What's the duration of a golf game? 
18 holes: 4h30; 9 holes:  2h15

 

THE CAMPUS

 

What is The Campus?
The Campus is a premier multi-sports hub built for athletes and open to all residents and guests in Quinta do Lago. With flexible daily and weekly passes, you can enjoy The Campus’ high-performance gym, tennis and padel courts, swimming pool, cycling, group classes, personal training, recovery suites and sports rehabilitation.

Where is The Campus located?
The Campus is located at Avenue Ayrton Senna in Quinta do Lago. 

Is The Campus only for professional athletes?
No, The Campus is open to all. Professional athletes and teams use the facilities at The Campus for training and rehabilitation, but Membership is open to people of all ages and abilities who enjoy an active lifestyle.

Do I need to have a membership to use The Campus?
Yes, however day and weekly passes are available for those staying short-term in Quinta do Lago.

What kind of memberships are available?
The Campus offers annual, monthly, weekly and daily membership options, as well as tennis or cycling specific options. See here for more information.

I’m on holiday and want to play sport. What type of membership is the best for me?
Flexible membership options like daily and weekly passes are a great option for holidays. The Campus also offers sports packages with a complete itinerary for your holiday. Visit The Campus website to know more. 

What kind of sports activities are available?
At The Campus, a wide array of sports and fitness activities are available. These include, group fitness classes, personal training sessions, swimming classes, triathlon training classes, cycling guided tours, tennis and padel coaching and tournaments, and much more. Please see thecampusqdl.com for more information and bookings.

What equipment can I find in the High Performance Gym?
The Campus has two high-performance gyms complete with a full range of TECHNOGYM equipment. Our ground floor gym is equipped with a full range of free weights, bars, racks and functional training equipment. Our first floor gym has a full range of cardio equipment and resistance training machines.

Can I book a holiday with sports activities included?
Several holiday packages are available with Quinta do Lago and The Campus.
See all here. 

Where can I stay during my sports holiday?
Pair your Sports Package with stunning accommodation in the heart of the Algarve with The Magnolia Hotel. For stylish boutique accommodation, The Magnolia Hotel is a sanctuary for sports lovers in the Algarve. All accommodation options are available at an exclusive price for The Campus Sports Package clients.

If I purchase a membership but for any reason cannot use it until the end, I will be refunded?
No, memberships are non-refundable.

If I get injury while I’m practicing sport, how should I proceed?
Make an appointment with a physiotherapist and they will advise you the best process for your recovery.

Are towels provided?
All members can hire a towel and robe to use the gym and spa facilities.

How long can I stay in the gym?
There is no limit to how long members can use the facilities; however, we ask that you be mindful and considerate of other members, however we recommend that a suitable training time is up to 60 minutes.

Is there any difference in using the gym on the ground or first floor?
 No, both gym have the best equipment but as we receive lots of Professional Teams, we felt that we need to make sure our costumers have a place to keep their training while they are here using the gym in exclusivity.

Can I use the pool for leisure if I have purchased a daily, weekly or other type of membership?
Yes. 

Can I rent the space for events?
 If you have an inquiry contact Quinta do Lago events team.  

Can I bring a guest with me if I’m a member?
Yes but your guest will have to pay the regular fees, no discount is applied. 

 

ACCOMMODATION


What kind of accommodation is available in Quinta do Lago?
1. Clube da Quinta

Rent your dream holiday home with Clube da Quinta. Beautiful family villas and luxury apartments are paired with five-star service giving you access to the very best of Quinta do Lago with privileged bookings, exclusive offers and the best service possible to make your holiday truly special. From short to long term stays and suitable for all kinds of families and gatherings, you can rest easy in your dream holiday home.

 

There is a minimum of days to stay in villas?
The minimum stay in a rental villa with Clube da Quinta is seven days.

 

2. The Magnolia Hotel

Bringing a taste of Palm Springs to the Algarve, Quinta do Lago’s boutique hotel, The Magnolia Hotel, offers a unique holiday experience you won’t find anywhere else in the region. Bursting with colour and character, enjoy the hotel’s comfortable and stylish rooms, heated outdoor pool, colourful Mediterranean restaurant, cinema, gymnasium and spa and wellness areas, and relax as the endless summer atmosphere and iconic poolside events invite you to dive into vacation mode.

What kind of facilities are available at The Magnolia Hotel?
The Magnolia Hotel boasts 74 elegant and comfortable rooms, 7 cabin-style cottages, a colourful in-house restaurant, heated outdoor pool, gymnasium, tennis court and, of course, a five-star service from its hotel staff. All rooms have divinely comfortable beds, with crisp 300 thread count cotton sheets, steam showers, a TV with international channels and superfast WiFi connection.

Can I bring my dog to The Magnolia Hotel?
Yes, The Magnolia Hotel is pet-friendly. Please inform a member of the team at booking if you will be bringing your dog to stay with you.

 

3. RESERVA

Exclusively available to rent with Quinta do Lago, experience the lifestyle of RESERVA. Overlooking the breath-taking Ria Formosa Natural Park, these unique rental apartments strike the perfect balance between contemporary design and classic sensibility, and invite you to settle in to the quality of life amongst nature. 
 

What kind of benefits do I get if I book accommodation through The Magnolia Hotel or Clube da Quinta?
Clube da Quinta and The Magnolia Hotel guests receive exclusive privileges to enjoy while on holiday in the resort. With the Club and Lifestyle cards, Quinta do Lago guests enjoy year-round privileges, with access to the very best of Quinta do Lago and advantages that can’t be found anywhere else.

 

 


emergency & medical contacts
 


What is the emergency contact number for Portugal?

Please dial 112 in case of fire or emergency. Please inform our team of the situation as soon as it is safe.

What is the out of hours contact for Clube da Quinta?

The out of hours contact number for Clube da Quinta is 00351 910 069 614. Please note, our offices are open every day between 09:00 and 18:00.
 

Where is the nearest chemist?

There are a number of well-stocked chemists in Quinta Shopping and in Almancil, just outside of Quinta do Lago.

Where is the nearest hospital?

There are two private hospitals located nearby.

  • Hospital de Loulé, Av. Marçal Pacheco, 8100-503 Loulé
     
  • Hospital Particular do Algarve - Gambelas - Faro - Grupo HPA Saúde, Urbanização Casal de Gambelas, Lote 2, 8005-226 Faro

What is the emergency contact for Quinta do Lago?

Team 6 Vigiquinta are Quinta do Lago’s security and surveillance arm. The expert team provide First Response and Security to the resort 24/7. Should you need their assistance, please call 00351 289 394 494 / 00351 917 214 326. Their central office is located at Roundabout 1.

Where is the nearest doctor’s clinic?

There is a doctors clinic at Roundabout 4 inside Vilar do Golfe. Their contact number is 00351 289 398 411.

Where is the closest dental practice?

There is a private dental practice in Quinta Shopping Mall, located at Roundabout 1.