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Operational Excellence Facilitator Department — Excellence

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Job summary

The Quinta do Lago Group is recruiting candidates for Operational Excellence Facilitator (M/F).

As a LEAN Facilitator you would be part of the team driving the Operational Excellence culture/thinking throughout each facility.  As an ambassador of LEAN and other Operational Excellence methodologies it would be your role to model, support and train your colleagues and help them understand and adopt these methodologies. 

You would be key in supporting the Operational Excellence Leader in the roll out of LEAN thinking and tools. In addition, you would own the day-to-day monitoring and follow-up to ensure that Operational Excellences goals and plans are on target. 

Hands on experience with LEAN or other Operational Excellence methodologies (e.g. 5S, Kaizen) is a must have in order to be successful in this role. 



Candidate Profile

  • Ability to contribute to the LEAN Project objectives.
  • Knowledge about principles of LEAN and other Operational Excellence practices and training.
  • Knowledge with evaluation techniques.
  • Have high level of interpersonal skills to handle sensitive and confidential situations.
  • The position continually requires demonstrated poise, tact and diplomacy.
  • Work involves mobility, speaking, listening, observing and the use of technology.
  • We value practical experience in applying LEAN and / or Six Sigma over a formal education.
  • Work across multiple teams and disciplines and be a dedicated team player. 
  • LEAN experience, and/or a minimum of 3-5+ years’ experience in a similar position in a LEAN company
  • Must have excellent English skills – both orally and in writing.
  • Experienced user of MS Office applications

Key Responsibilities

  • Be Operational Excellence ambassador for designated locations
  • Prepare, contribute to, translate and deliver site training material
  • Maintain and support the development of our Operational Excellence goals and objectives
  • Coach and train associates in LEAN thinking and methodologies
  • Audit teams performance against operational excellence methodologies and standards
  • Assist local teams with LEAN projects
  • Lead Kaizens
  • Collect and contribute to best practice examples and ensure knowledge sharing with other locations
  • Participate in on-boarding and training of newly hired associates

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