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Guest Services - Sales Property Management Department — Guest Services

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Job summary

The Quinta do Lago Group is recruiting candidates for Sales Property Management (M/F).

Candidate Profile

  • Higher Education
  • Communication skills
  • Negotiation skills
  • Planning and organizing
  • Attention to detail
  • Resource management
  • Ability to present an effective sales presentation – written and verbal
  • Keen eye for detail requirements of estimating and preparing proper bid
  • Results and action oriented
  • Sales and growth oriented
  • Customer centered and focused
  • Focus on learning and self development

Key Responsibilities

  • Sell proprety management contracts to meet or exceed sales goals
  • Coordinate sales efforts with those in other divisions. Assist in goal setting and planning
  • Prospect for new business, developing relationships with the residents
  • Work closely with account managers regarding scheduling, quality and customer service
  • Prepares and presents proposals in complete and professional manner, according to company standards.
  • Follows-up and offers value proprety management solutions to customers;
  • Ensures all estimates are prepared and approved as needed prior to presenting to customer
  • Sells projects at approved prices to meet or exceed targeted profit margins
  • Responds to all inquiries and requests for bid in a timely manner
  • Maintains record and tracking of all proposals in progress and timely follows-up to maximize sales opportunities.
  • Follows up all proposals in progress
  • Maintains a company-owned database of current customers, prospective customers and past customers to support the marketing and sales effort
  • Maintain keen awareness and provide candid feedback on customer relationship and the customer’s perceptions of the product and service being provided, to maximize customer retention
  • Communicate to appropriate parties any problem areas and work to find immediate resolution
  • Anticipate customer needs with positive solutions in a timely manner, assists in the sales of change orders and extra contracted work.

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